Shipping Policy

ARTSN Shipping Policy

We ship our handcrafted boards from warehouses in USA and Australia to ensure faster delivery and lower shipping costs for our customers worldwide.

Important: On occasion, we may ship from an alternate warehouse to fulfill your order more quickly. If this results in additional shipping costs, taxes, or duties, ARTSN will cover these charges, you'll never pay more than the stated shipping rate for your region.

United States & Canada

Shipped from: California warehouse
Standard shipping: $20
Free shipping: Orders over $200

Australia

Shipped from: Melbourne warehouse
Standard shipping: $20
Free shipping: Orders over $200

Asia 

Shipped from: Melbourne warehouse
Standard shipping: $30
Free shipping: Orders over $200

Europe

Shipped from: Melbourne warehouse
Standard shipping: $30
Free shipping: Orders over $200

New Zealand

Shipped from: Melbourne warehouse
Standard shipping: $15
Free shipping: Orders over $200

United Kingdom

Shipped from: Melbourne warehouse
Standard shipping: $30
Free shipping: Orders over $200

Other International Destinations

Contact us at hello@artsn.com for a shipping quote to your location.

Processing & Dispatch

  • Orders are processed within 1-2 business days
  • You'll receive tracking information via email once your order ships
  • Orders placed on weekends or holidays are processed on the next business day

Delivery Times

Estimated delivery times are based on business days from dispatch:

  • USA & Canada: 5-10 business days
  • Australia: 2-5 business days
  • Asia & Europe: 7-14 business days
  • New Zealand: 5-10 business days
  • United Kingdom: 7-14 business days

Please note: These are estimates. Actual delivery may be affected by shipping carrier delays, customs processing, remote locations, or other factors beyond our control.

Customs, Duties & Taxes

International customers are responsible for any customs duties, import taxes, or fees imposed by your country upon delivery. These charges vary by location and are not included in our shipping cost.

Tracking Your Order

Once shipped, you'll receive an email with tracking information so you can follow your board's journey to your kitchen.

Questions About Shipping?

Contact us at hello@artsn.com and we'll respond within 24 hours.